Tiếng ViệtIn the previous articles, we have learned about the concept of supply chain and how effective supply chain evaluation criteria are. But to optimize profits, minimize costs, inventory, etc., we must know how to operate a multi-level SCOR supply chain. So what are the steps to build this SCOR supply chain model? Let’s find out with Sinovitrans right in the following article.
1. Why do businesses need a SCOR supply chain diagram?
The old model (management by department) is outdated, causing many conflicts that reduce the performance of enterprises such as forecasting less accurate, production does not meet requirements, etc. Meanwhile, the SCOR model is the solution. optimal solutions to help businesses improve competitiveness, balance supply and demand, and closely connect departments. From there, businesses plan their development strategies more clearly and effectively.
To build a business, a good supply chain, ensuring maximum satisfaction of customers’ needs, we must know how to build a supply chain diagram in the horizontal direction (horizontal). This diagram will help increase the smooth coordination of all operating stages together.
2. Implement a 6-step SCOR diagram
2.1. Planning according to market demand
To ensure a good response to market demand, minimize the amount of inventory. First, businesses must have a specific plan, for example, what products will meet the needs of customers. number of target customers (based on age, gender, income, interests,…), market demand (day, month, year), warranty and after-sales services until after purchase…
2.2. Sourcing, suppliers
After having a specific plan to meet the needs of the market, the business will next have to find suppliers and contractors who can meet the supply well during the operation of the supply chain. . To evaluate a supplier well, you can base on criteria such as: Cost and quality of raw materials, how to handle emergencies, transportation costs to the factory or production area, .. .
2.3. Optimizing production lines
Once you have found a good and reputable supplier, you will have to optimize the production line. This is always one of the key things that keep the entire supply chain running at its best. Here, businesses will need to ensure 3 criteria, automate production lines, ensure human resources work well, have a backup plan in case of problems. Ensuring these 3 criteria will help the production run smoothly, without interruption during the operation of the supply chain.
2.4 Planning Logistics, Delivery
In addition to the costs of operating, producing goods and services, logistics is always one of the most costly stages in the supply chain. In addition, Logistics is also the key to improving the customer experience. Therefore, businesses must always focus on finding the most suitable logistics solution to fully and well meet all the needs of customers.
Here, if the business is large enough, it can choose to set up a separate department to ensure logistics activities of the supply chain. Or look for a 3rd, 4th partner to find the best Logistics solution.
2.5. Solve the return problem
For businesses with few branches in the provinces of Vietnam, returning goods for defective products will be very expensive compared to delivering goods to customers. Therefore, businesses can choose to cooperate with reputable freight carriers in Vietnam such as economical delivery, Viettel Post, JK Express, …
When collaborating with one or more partners, businesses will bring better experiences and more choices to customers. In addition, this will also help reduce the costs incurred for return problems.
2.6. Support customers before and after using the service
Customers, customers and customers what is important must be reminded three times. Customers are always the decisive factor of the entire business activities of the enterprise and the supply chain. Customer needs can often change according to many different factors. Therefore, businesses must always accurately predict and grasp the needs of customers.
Establishing relationships with customers, positioning the brand brand in the market is always something that businesses should aim for. Customer support before and after purchase is an extremely important thing in bringing the brand image up in the eyes of customers.
To react well in all situations, businesses must have a customer care team experienced enough to solve problems that customers encounter, avoiding affecting the image of the brand.
3. The effectiveness of SCOR supply chain diagram
Improve the smooth coordination in operations and business activities. Optimize the role of logistics. Ensure timely delivery of goods and services. Solve inventory problems.>Improve the value of products and services to customers. Ensuring resources and costs. Bringing products with good prices but unchanged quality, creating competitive advantages compared to other businesses.
4. Conclusion
Above is all the information and steps to implement the SCOR supply chain model effectively. For more details and advice on building an effective SCOR supply chain model, you can contact Sinovitrans at Hotline (+84-28)-3873 1212 (HCMC branch) or you can go directly to the head office and branches and representative offices.
Sinovitrans Logistics Co., Ltd
Sinovitrans Logistics Co., LtdHo Chi Minh Head Office: L001, Lot L, 1st Floor, Docklands Saigon, 99 Nguyen Thi Thap, Tan Phu Ward, District 7, HCMC
Email: Huangjunda.vn@sinotrans.com