Tiếng ViệtDue to the impact of the epidemic, logistics activities, which are considered the “backbone” of the supply chain, have also been severely affected. This fact has posed challenges for businesses providing logistics services in Vietnam. This forces logistics enterprises to accelerate the digital transformation phase to enhance service value and sustainable growth.
According to the ranking of Agility 2022, Vietnam logistics market is ranked Top 11 in the group of 50 emerging logistics markets globally. The compound annual growth rate (CAGR) in the period 2022-2027 of Vietnam’s logistics market is expected to reach 5.5%.
Vietnam is currently the leading country among ASEAN countries in the number of enterprises providing logistics services licensed by the US Maritime Administration (FMC).
However, according to Mr. Phan Van Chinh, Director of the Import-Export Department (Ministry of Industry and Trade), in addition to remarkable results, the logistics industry also has some limitations. Specifically, the cost of hiring logistics services, building supply chain models is still high; the promotion of linkages between enterprises logistics with each other and between enterprises logistics and enterprises manufacturing and exporting is still weak. Currently, in Vietnam has not yet formed a network network of large-scale logistics companies, capable of leading the market, promoting logistics industry development…
According to Mr. Chinh, one of the main reasons for these reductions is that the application of digital technology in logistics has not really met development needs in a timely manner. Le Quang Trung, Vice President of Vietnam Association of Logistics Service Enterprises, said that currently only about 40% of logistics service enterprises are applying different technology models depending on their size and nature. service quality.
In which, mainly services such as customs declaration (100% electronic), bill payment, tax (100% e-invoice), seaport operation management services, management Cargo transportation, warehouse management, ..
According to Mr. Trung, the digital transformation of the logistics industry still has many barriers. That barrier comes from cognitive thinking and customs in dealing with parallel subjects is a matter of engineering, technology, conversion, selection of software and technology for each industry. goods under current conditions is still not easy.
In particular, many businesses face competition in terms of human resources and finance, and today the policy corridor for digital transformation has not been synchronized, the data system is not consistent, the infrastructure in some areas is still incomplete. benevolent.
“Digitalization” to adapt to the new market context
According to experts, logistics is one of the key industries, which is likened to the “lifeblood” of the national economy, requiring strong investment especially in the factor “digitization” to be able to respond, adapt to the market context, maximum support to promote the development strong of other industries. If the digital transformation is successful, the logistics industry can shorten the waiting time at the port by up to 70%.
Mr. Truong Tan Loc, Marketing Director, Saigon Newport Corporation said that, in the past time, enterprises have allowed & nbsp; deployed & nbsp; simultaneously & nbsp; ePort electronic port, delivery orders and electronic warehouse system plus with the application of artificial intelligence in customer care.
Only the application of the e-port has allowed customers to declare online container information, cargo information, declaration declaration, payment, to electronic delivery order declaration… Or like developing added online check-in feature, applied at Cat Lai port, helping to reduce the waiting time of vehicles in front of the port gate, leading to the formation automatic port. As a result, the time vehicle waiting at the port gate decreased from 13 minutes to 6 minutes; E-customs clearance time is reduced by 2 minutes/container.
We also save about 30,000-50,000 sheets of paper/day for printing documents, reducing 3,000-5,000 car trips/day moving from the city center and the shipping line’s office to the port. The volume of deliveries and deliveries has increased from 11,000 vehicles/day to 19,000-20,000 vehicles/day,” said Mr. Truong Tan Loc.
From the reality of operations, Mr. Truong Tan Loc said that restaurants in the industry need to build a common data system, connecting with ports in the region and in the world, contributing to increasing exploitation efficiency and difficulty. difficulties of Vietnam with neighboring port clusters such as Singapore or Thailand.
Mr. Loc also recommended the State to build a synchronous infrastructure system, speeding up the progress of projects connecting traffic infrastructure, connecting multi-modal transport; increase investment in infrastructure and warehouses, logistics ecosystem, remove traffic “knots” to facilitate connection and transportation of goods.
And Mr. Nguyen Trieu Quang, Director of Northern Operations Division, Lazada Vietnam, said that logistics enterprises are also forced to build a sustainable and comprehensive green & nbsp; logistics ecosystem to seize the opportunities of e-commerce. while enhancing the delivery experience from all touchpoints; Apply technology, science and standardize processes to improve operational efficiency, develop sustainable green logistics.
However, Ms. Cao Cam Linh, a digital transformation expert, Viettel Consulting and Service Joint Stock Company, said that it is important for businesses to know when to do digital transformation and digital transformation such as: how. According to Ms. Linh, infrastructure supermarkets and businesses operating and receiving large volumes of goods need to use & nbsp; high-tech equipment and deep digital transformation. Because larger cargo volume to means company must process collected data and analyze accurately. Thereby handling the flow of goods to ensure accurately and quickly, meet the needs of customers, reduce service costs for businesses.
Small businesses don’t have a wide range of customers, relationships, please handle the delivery and delivery of goods by human resources, not yet required to invest in machinery and technology, “emphasized Ms. Linh.
Meanwhile, Mr. Tran Thanh Hai, Deputy Director of the Import-Export Department, said that digital transformation is the work of each individual, each agency and each unit. However, in the process of digital transformation, it is imperative that there is the companionship, coordination, support and association of all related “enterprises”. This will create a spillover, an impact that helps all businesses can successfully apply digital transformation.